“The Role Of Customer Service In Increasing Customer Satisfaction With Banking Services At PT. Bank Rakyat Indonesia (Persero) TBK Tehoru Unit Masohi Branch Central Maluku: Peranan Customer Service Dalam Meningkatkan Kepuasan Nasabah Terhadap Pelayanan Perbankan Di PT. Bank Rakyat Indonesia (Persero) TBK Unit Tehoru Cabang Masohi Maluku Tengah”. Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung, vol. 10, no. 1, Oct. 2023, pp. 42-50, https://doi.org/10.33019/jpu.v10i1.3897.