Digital Marketing, Digital Payment, and Food SME Performance: The Mediating Role of Competitive Advantage
DOI:
https://doi.org/10.33019/jia.v8i1.7660Keywords:
competitive advantage, digital payment, marketing, performance, msmeAbstract
This study presents an analysis of the influence of digital marketing and digital payment on competitive advantage and food SME performance, as well as examines the mediating role of competitive advantage on food SME performance. The study involved 60 food SME actors in East Bogor selected using a purposive sampling technique. Data analysis was conducted using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method. The results of the study indicate that the competitive advantage and performance of food MSMEs are influenced by digital marketing, but not by digital payment. Competitive advantage also affects the performance of food MSMEs. In addition, competitive advantage is proven to mediate the effect of digital marketing on food SME performance, but it does not mediate the effect of digital payment. These findings indicate that the implementation of digital marketing has become an important strategy for improving the competitiveness and performance of food SMEs in the cashless economy era, particularly in East.
Downloads
References
Alkhwaldi, A. F., Al-Qudah, A. A., Al-Hattami, H. M., Al-Okaily, M., Al-Adwan, A. S., & Abu-Salih, B. (2023). Uncertainty avoidance and acceptance of the digital payment systems: a partial least squares-structural equation modeling (PLS-SEM) approach. Global Knowledge, Memory and Communication, 72(May), 1–22. https://doi.org/10.1108/GKMC-07-2022-0161
Alzura, N., Anggi, L., Dewi, P., & Digital, U. T. (2025). Pengaruh Metode Pembayaran Qris terhadap Keputusan Pembelian pada Paragraph Coffee and Eatery. Jurnal Entrepreneur Dan Manajemen Sains, 6(2), 389–397.
Anwar, M., & Shah, S. Z. A. (2021). Entrepreneurial orientation and generic competitive strategies for emerging SMEs: Financial and non-financial performance perspective. Uncertain Supply Chain Management, 10(1), 231–240.
Asyhari, A., Pudjihastuti, S. H., & Kurdaningsih, D. M. (2018). Peran mediasi keunggulan kompetitif pada faktor determinan kinerja bisnis UKM di sentra tenun batik di Jawa Tengah. Jurnal Siasat Bisnis, 22(2), 111–131. https://doi.org/10.20885/jsb.vol22.iss2.art1
Bala, M., & Verma, D. (2018). A critical review of digital marketing. International Journal of Management, IT and Engineering, 8(10), 321–339.
Chasanah, A., Jahroh, S., & Dewi, F. (2021). Digital marketing changes of micro-small enterprises before and during covid-19 pandemic in Bogor, Indonesia. Business Review and Case Studies, 2(1), 1–9.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd editio). SAGE Publications.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). The results of PLS-SEM article information. European Business Review, 31(1), 2–24.
Islami, X., Mustafa, N., & Latkovikj, M. T. (2020). Linking Porter’s Generic Strategies to Firm Performance. Future Business Journal, 6(1), 1–15. https://doi.org/10.1186/s43093-020-0009-1
Khin, S., & Ho, T. C. F. (2019). Digital technology, digital capability and organizational performance. International Journal of Innovation Science, 11(2), 177–195.
Kurniawan, A., & Saputra, A. (2024). Transformasi Digital dalam Meningkatkan Keunggulan Kompetitif : Studi pada UKM di Bandar Lampung. MANABIS: Jurnal Manajemen Dan Bisnis, 3(3), 112–118. https://doi.org/10.54259/manabis.v3i3.3690
Kusuma, I. M. W. A. K., Sucandrawati, N. L. K. A. S., & Laksmi, N. P. A. D. L. (2022). Peningkatan Keunggulan Bersaing Melalui Kualitas Produk dan Pemanfaatan Digital Marketing Pada UMKM Kuliner di Denpasar. Nusantara Hasana Journal, 2(3), 164–178. www.baliprov.go.id
Liesander, I., & Dharmayanti, D. (2017). Pengaruh digital marketing terhadap organizational performance dengan intellectual capital dan perceived quality sebagai variabel intervening pada industri hotel bintang lima di Jawa Timur. Jurnal Strategi Pemasaran, 1–13. https://pdfs.semanticscholar.org/33f7/54402a404996356641740db042d5626cb9d6.pdf
Momani, A. M. (2020). The Unified Theory of Acceptance and Use of Technology. International Journal of Sociotechnology and Knowledge Development, 12(3), 79–98. https://doi.org/10.4018/ijskd.2020070105
Muslihah, S., & Ginting, A. L. (2024). Peran Inovasi Teknologi Dalam Meningkatkan Daya Saing UMKM: Studi Kasus Implementasi Solusi Digital di Sektor Ekonomi Kelurahan Tegal Sari. Jurnal Ilmiah Ekonomi Manajemen Bisnis Dan Akuntansi, 1(2), 248–261.
Parveen, F., Jaafar, N. I., & Ainin, S. (2016). Social media’s impact on organizational performance and entrepreneurial orientation in organizations. Management Decision, 54(9), 2208–2234.
Prabaswari, A. D., Waskita, F. A., Santoso, D. W., & Sutrisno, W. (2025). Optimalisasi Proses Bisnis pada Digitalisasi untuk Meningkatkan Produktivitas UKM “ Toolsku 3D Printing .” JATTEC- Journal of Appropriate Technology for Community Services, 6(2), 137–150. https://doi.org/10.20885/jattec.vol6.iss2.art3
Primadhita, Y., Ayuningtyas, E. A., & Primatami, A. (2021). Model orientasi kewirausahaan dan strategi bisnis guna meningkatkan kinerja wirausaha perempuan di Bogor. Jurnal Pengembangan Wiraswasta, 23(1), 1–12. https://doi.org/10.33370/jpw.v23i1.493
Primadhita, Y., Budiningsih, S., Wicaksana, I., & Melani, A. (2023). Pengaruh Pemasaran Digital, Kualitas Produk, Dan Inovasi Hijau Terhadap Kinerja UMKM Makanan Dan Minuman. Jurnal Manajemen Dan Bisnis Digital, 2(1), 49–61.
Qalati, S. A., Li, W., Ahmed, N., Mirani, M. A., & Khan, A. (2024). Digital marketing adoption and SMEs performance: The mediating role of customer relationship management. Heliyon, 10(2), e24012.
Rahayu, R., & Day, J. (2017). E-commerce adoption by SMEs in developing countries: Evidence from Indonesia. Eurasian Business Review, 7(1), 25–41.
Rialdy, N., & Melisa, A. T. (2023). Pendampingan Kewirausahaan dalam Peningkatan Kinerja Pelaku UMKM Di Desa Purwobinangun. 1, 85–94.
Subekti, R. A., & Pahlevi, R. W. (2022). Pengaruh Implementasi E-Payment dan Kualitas Produk terhadap Kinerja Umkm (Studi Kasus pada Usaha Produk Hobi Alat Pancing). Jurnal Ekonomi, Manajemen, Bisnis Dan Akuntansi, 1(6), 985–996. http://bajangjournal.com/index.php/JEMBA
Taiminen, H. M., & Karjaluoto, H. (2015). The usage of digital marketing channels in SMEs. Journal of Small Business and Enterprise Development, 22(4), 633–651.
Troise, C., Corvello, V., Ghobadian, A., & O’Regan, N. (2022). How can SMEs successfully navigate VUCA environment: The role of agility in the digital transformation era. Technological Forecasting and Social Change, 174, 121227.
Warcito, W., & Saleh, A. (2016). Strategi Pengembangan Usaha Mikro dan Kecil Pada Usaha Pengolahan Pangan. Jurnal Manajemen, 7(2), 172. https://doi.org/10.32832/jm-uika.v7i2.1113
Wicaksana, I. (2021). Pengaruh Pemasaran Digital Dan Kualitas Produk Terhadap Loyalitas Melalui Kepuasan Pelanggan Usia Muda (The Effect Of Digital Marketing And Product Quality On Loyalty Through Satisfaction Of Young Customer). Jurnal Manajemen Kewirausahaan, 18(01), 1–10. http://ejurnal.stieipwija.ac.id/index.php/jmkDOI:http://dx.doi.org/10.33370/jmk.v17i2.507
Wicaksana, I., & Primadhita, Y. (2022). Model Ecopreneur dengan Mediasi Inovasi Hijau terhadap Kinerja Berkelanjutan Umkm Agribisnis ( Ecopreneur Model using Green Innovation Mediation on Sustainable Performance of Agribusiness SMEs ). Prosiding Manajerial Dan Kewirausahaan VI, 6(November).
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Indrajit Wicaksana, Yuridistya Primadhita, Syifa Fauziah

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.